Questions before you commission.
The questions buyers and analysts ask most often. Skim the categories or jump directly. If something here doesn't answer it, the contact desks are written-first and reply within one business day.
Plans, what you get, who can see it
Turnaround, formats, vintage policy
How figures are produced and validated
Preview-first policy, invoices, currency
Commissioned scope, white-label, API
What we store and what we don't
Plans, what you get, who can see it
Buying & access
01What's the difference between a preview page and the full report?
/markets/{slug}) is a free, indexed digest, top-line market size, top five companies, region split, and a sources index. The full report adds segmentation, multi-year forecasts with bands, scenario tables, vintage history, and the analyst memo. Pricing is on the pricing page.02Can I see a sample of a finished report before I buy?
03How many seats does a single licence cover?
04Do you sell to individuals, or only companies?
Turnaround, formats, vintage policy
Delivery & timing
01How quickly is a report delivered?
02What formats does a report ship in?
03When does a report get refreshed?
/markets/{slug}/revisions.04If a report is updated after I buy it, do I get the new version?
How figures are produced and validated
Methodology
01Where do your figures come from?
02Is anything in your reports generated by AI without a human in the loop?
03What if your figure disagrees with another published source?
04How do I report an error?
Preview-first policy, invoices, currency
Refunds & billing
01What's your refund policy?
02What payment methods do you accept?
03Can I get an invoice for procurement?
04Do you charge in currencies other than USD?
Commissioned scope, white-label, API
Customisation
01Can I commission a report on a market that isn't catalogued?
02Can I get a custom region cut or a deep dive on one segment?
03Do you offer white-label or co-branded research?
04Is there an API?
What we store and what we don't
Privacy & data
01Do you train models on my prompts or commissioned briefs?
02Where is my data stored?
03Can I delete my account and all my data?
04Do you share my email or activity with anyone?
Didn't find your answer
The contact desks are written-first.
Six desks, research, corrections, sales, press, support, and editorial, each with a named human on the other end. Replies within one business day, every message reviewed.